Supertram rail replacement works: Summer 2024 We've been asked to share this information by the South Yorkshire Mayoral Combined Authority Executive:

The summer network improvement works, carried out by VolkerRail, are underway and are due for completion on Sunday 1 September. Works commenced at White Lane, Crystal Peaks and Waterthorpe on Saturday 20 July and are progressing well. Works will continue in this area until Friday 2nd August before the contractors move to Hollinsend, Ridgeway Road and Herdings from Saturday 3 August.  

Supertram connects millions of people to jobs, education, healthcare, shopping, leisure and to visit family and friends – connecting some of the most deprived areas of our region, levelling the playing field for many residents.  

These works, one element of a multi-million-pound investment in the tram system, are part of our ongoing investment in Supertram and are critical to extend the lifespan of one the region’s best loved modes of transport. The new rail will give passengers a better travel experience by improving comfort, reducing noise in areas where tracks are currently worn, and reducing the risk of unplanned closures on the network.  

The impact of the planned works will be kept to a minimum and will only affect small sections of the tram track at a time. The majority of the Supertram network will be operating as normal throughout the works. 

The table below provides a summary of the summer work areas, covering different sites across the network which will affect tram services as follows: 

Area 2: Hollinsend, Ridgeway Road (outbound) and Herdings 

Works at Hollinsend, Ridgeway Road and Herdings are scheduled to commence on Saturday 3 August and will affect Blue and Purple Route tram services. 

Letters have been posted to all affected residents and businesses, notifying them of the proposed works and any disruption that may be caused.  

How will the works affect tram services?  

To allow the essential engineering works to take place at Hollinsend, Ridgeway Road and Herdings, tram services will be subject to alteration from Saturday 3 August until Sunday 11 August inclusive.  

Herdings Park, Herdings/Leighton Road, Hollinsend, Manor Top, Spring Lane, Arbourthorne Road, Park Grange, Park Grange Croft, and Granville Road tram stops will not be served during this time. 

During the works, the Supertram network will run a revised timetable and services will operate as follows:  

• Blue Route tram services will run a revised timetable, and only operate between: 
  • Gleadless Townend and Halfway (peak frequency of every 15 mins) 
  • Malin Bridge and Sheffield Station (peak frequency of every 12 mins) 
• Purple Route tram services will not operate 
• Yellow Route tram services will run as normal 
• Tram Train services will run as normal.  

Customers can view the revised timetables via our online Timetable Finder from Monday 29 July.  

What are the alternative travel options?  

Dedicated tram replacement bus service  

A dedicated tram replacement bus service, BP1, will operate to help people make their journeys from Saturday 3 August to Sunday 11 August inclusive. The BP1 will run between Commercial Street (near Fitzalan Square) in the city centre and Herdings Park, via Gleadless Townend, and will serve limited bus stops located near all the affected tram stops along the route as follows:  

• Monday to Saturday: every 20 minutes in the early morning, every 15 minutes during the day, and every 30 minutes in the evening 

• Sunday: every 20 minutes in the early morning and during the day, and every 30 minutes in the evening.  

All valid tram and multi-modal tickets will be accepted for travel on the BP1 replacement bus service. Customers can buy their ticket in advance using the TSY Mobile app or from a tram conductor.  

Customers can view the BP1 timetable via our online Timetable Finder from Monday 29 July. 

Alternative bus services  

There are alternative travel options through the wider South Yorkshire bus network. Our Journey Planner will have up to date information about the changes to tram services as well as the replacement bus service to help people plan their journey during the works. It should be noted that during these works, Supertram tickets will only be accepted on the BP1 bus service.   

Park and ride  

Halfway, IKEA, Malin Bridge, Meadowhall, Middlewood, Nunnery Square, Rotherham Parkgate and Valley Centertainment Park & Ride sites will remain open during these works, offering free parking to customers as usual. Customers can buy their travel ticket onboard.  

Posters and customer notices will be posted at affected Park & Ride sites advising of the disruptions to tram services and directing customers to the TSY website for further information.  

How is this being communicated to the community? 

Our Travel South Yorkshire website, where we bring together information from all of the bus, tram and train operators, makes it easier for people in our communities to plan their journeys and keep up to date with the latest changes.  

 An overview of upcoming Supertram network improvement and maintenance works is available at travelsouthyorkshire.com/networkImprovements

Information relating to Area 2: Hollinsend, Ridgeway Road and Herdings will be available via a dedicated webpage: travelsouthyorkshire.com/RailReplacement from Monday 29 July. 

Customers are advised to keep checking our website for the latest information. Details of the impact of the rail replacement works on tram and bus services will also be available on our disruptions page.  

An email will also be sent to all of our customers who have subscribed to receive our e-newsletter, directing them to the TSY website for details.  

Information is also available:   

• on the Supertram website, and the most up to date public transport information is available on our Service Changes page or customers can plan ahead using our timetable search and Journey Planner  
• by following us on X (Twitter) @TravelSYorks and @SY_Supertram  
• via posters in our Interchanges, at affected Park & Ride sites, at tram stops, on trams and passenger information display screens  
• via an email alert to all of our customers who have subscribed to our e-newsletter 
• by calling Traveline on 0800 952 0002 (weekdays between 7am and 7pm and at weekends/Bank Holidays between 8am and 7pm).  

Journeys may take longer than usual and customers are encouraged to plan ahead and check before they travel.