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Emotional Support

Photo of Emotional Support Officer with one of SRSBs clients

Hayley Martin is our Emotional Support Officer, who started the role in 2018. 

Even though emotional support has previously been provided informally for some clients by members of staff and support groups, a need was clearly identified for a dedicated member of staff. Hayley is there to help our clients to adjust to their sight loss, as we recognise that dealing with this often has a negative impact on people’s mental health and general wellbeing.

People can lose their sight for a variety of reasons, it could be hereditary, degenerative, the result of accident or other illness. So people can reach a crossroads and need emotional support at different stages, for example when adjusting to sudden sight and/or hearing loss, or adapting to a worsening condition. We have seen so many clients turn their lives around and develop a new path in life, but this is often not easy, so it is extremely valuable to have a staff member who can dedicate their time to this important stage in people’s journey.

To enquire about booking an appointment with Hayley, please call 0114 272 2757 in Sheffield or 01709 722 420 in Rotherham or email:

Many people's emotional health benefits from joining in with many of our activities and events. They meet people in similar circumstances to themselves so they gain peer support and benefit from the social aspect of meeting other people through the various activities. Please refer to Our Services 

Alternatively to search for a counsellor yourself, in the Sheffield area please use the Counselling Directory.

PLEASE NOTE: Our centres are not currently open for our usual activities due to Covid-19 restrictions. Please follow this link to read full detail in the latest Client Service Update.
Please refer to our Client Events page for current activities. Please call us on 0114 272 2757 or email if you have any queries.

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Sheffield Royal Society for the Blind links